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GDPR Compliant

Privacy Policy

Your privacy matters. This policy explains how we collect, use, and protect your personal data in compliance with EU and Estonian regulations.

Last updated: Apr 06, 2026

1. Introduction

MSCLOUDTECH OÜ ("we," "our," or "us") is a company registered in Estonia (Reg. No. 16617760), operating under the regulations of the European Union. This Privacy Policy explains how we collect, use, protect, and share your personal data in compliance with the General Data Protection Regulation (GDPR) and Estonian data protection laws.

By using our website or services, you acknowledge that you have read and understood this policy. If you do not agree with our practices, please do not use our services.

2. Data Controller

The data controller responsible for your personal data is:

MSCLOUDTECH OÜ

Harju maakond, Tallinn, Lasnamäe linnaosa

Sepapaja 6, 15551 Tallinn, Estonia

[email protected]

3. Data We Collect

Contact Information: Name, email address, phone number, company name
Project Information: Service requirements, project specifications, technical needs
Technical Data: IP address, browser type/version, operating system, device information
Usage Data: Pages visited, time spent, referral source, click patterns
Communication Data: Emails, form submissions, chat messages, call records

4. How We Use Your Data

We use your data to:

  • Respond to your inquiries and provide requested services
  • Process and fulfill service contracts
  • Improve our website and user experience
  • Send service-related communications (project updates, invoices)
  • Comply with legal obligations under EU and Estonian law
  • Protect against fraud and ensure platform security
  • Analyze usage patterns to improve our offerings

6. Cookies & Tracking

We use essential cookies to ensure our website functions properly. We may also use analytics cookies to understand how visitors interact with our site.

Essential Cookies: Required for basic site functionality (session management, security)
Analytics Cookies: Help us understand site usage to improve our services

You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

7. Data Sharing & Third Parties

We do not sell your personal data. We may share data with trusted third parties only when necessary:

  • Service providers (hosting, analytics, communication tools)
  • Legal authorities when required by law
  • Professional advisors (accountants, lawyers) under confidentiality
  • Business partners with your explicit consent

All third parties are contractually obligated to protect your data and use it only for specified purposes.

8. International Data Transfers

Your data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or transfers to countries with an adequacy decision.

9. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy:

Contract DataDuration of contract + 7 years (legal requirements)
Marketing DataUntil consent is withdrawn
Technical Logs90 days for security purposes
Inquiry Data2 years from last contact

10. Your Rights (GDPR)

Access
Request a copy of your personal data
Rectification
Correct inaccurate or incomplete data
Erasure
Request deletion of your data ("right to be forgotten")
Restriction
Limit how we process your data
Portability
Receive your data in a machine-readable format
Objection
Object to processing based on legitimate interests
Withdraw Consent
Withdraw previously given consent at any time

11. Data Security

We use your data to:

  • Encryption in transit (TLS) and at rest
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection
  • Incident response procedures

For more details on our security practices, see our Security & IP page.

12. Contact Us

For any privacy-related questions, data access requests, or to exercise your rights under GDPR, contact us:

Email: [email protected]

Address: MSCLOUDTECH OÜ, Sepapaja 6, 15551 Tallinn, Estonia

We aim to respond to all legitimate requests within 30 days. If you are unsatisfied with our response, you have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon).

MSCLOUDTECH OÜ is registered in Estonia (Reg. No. 16617760). For security practices and IP protection details, see our Security & IP page.

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